Do you ship internationally?
No, we currently ship only within the United States.
How much does shipping cost?
Shipping costs vary based on your location and the shipping method selected. You’ll see an estimate during the checkout process before finalizing your purchase.
How long will it take to receive my order?
Please allow 1–2 business days for order processing. After shipment, delivery typically takes 7–14 business days, depending on your location and carrier.
What happens if my order arrives damaged?
If your item arrives damaged, please email us at help@beltenza.us with photos of the damage. We’ll gladly assist with a return, exchange, or refund.
Orders
How do I track my order?
Once your order ships, you’ll receive a tracking number by email. You can use this to track the delivery status directly through the carrier’s website.
Can I cancel or modify my order?
Orders can be canceled or modified before processing. Please contact us as soon as possible at help@beltenza.us to request changes.
What payment methods do you accept?
We accept the following payment methods:
- Credit & Debit Cards (Visa, MasterCard, etc.)
- PayPal
- Apple Pay
Returns
What is your return policy?
We accept returns within 7 days of delivery. Items must be unused, in original condition, and in original packaging. Customers are responsible for return shipping costs unless the product is defective or damaged.
How do I initiate a return?
To start a return, email help@beltenza.us with your order number and reason for return. Our team will walk you through the process.
When will I receive my refund?
Once we receive and inspect your return, your refund will be processed within 14 business days and issued to your original payment method.
Products
How do I find the right belt size?
Use our Belt Size Guide to find your perfect fit:
- Measure your waist where you normally wear a belt.
- Refer to our Size Chart to match your measurement to the correct belt size.
Tip: For the best fit, choose a belt that’s 1–2 inches larger than your pant size.
What materials are your belts made from?
Beltenza belts are crafted from premium materials, including:
- Vegan Leather
- Genuine Leather
- Alloy and Rhinestone Buckles
Each design is made to combine style, durability, and comfort.
Contact Us
Get in Touch We’d love to hear from you! Whether you have a question about our products, need assistance with an order, or simply want to say hello, please don’t hesitate to contact us.
- WEBSITE: beltenza.us
- Customer Support: Help@beltenza.us
Phone:+14244832113 - Phone:+14244832113
- Address: 1852 Barrywood Ave, San Pedro, CA 90731 United States
Business Hours:
CUSTOMER SERVICE HOURS
Monday to Friday: 9:00 AM – 6:00 PM PST
Saturday: 10:00 AM – 4:00 PM PST
Sunday: Closed